Read guest comments and reviewsGuest Comments
Our guests just can't wait to share their experiences at Ocean Place Resort & Spa. Read guest reviews and comments here.
Didn't Miss A Beat
I wanted to take a minute to send you a note to say thank you, thank you, thank you for making our weekend event a success.
Jacki was kind enough to provide me with a radio to facilitate communication on Saturday so we were literally attached at the hip and didn't miss a beat. ;-) There were so many staff members who contributed to the event's success, but I'd like to particularly commend Michael, Everton, Serpil, Atila and Kalpesh. We have heard nothing but positive feedback and I expect several members will become repeat customers.
Thank you again and I look forward to working with you on future events. Happy Monday!
I wanted to let you know that we were extremely happy with the hotel staff and service, everything worked out just fine. Berkeley was a perfect fit for this and she went all out to make sure everyone was happy. The front desk was very very accommodating. I wasn’t too experienced with booking and we had many changes, they were very patient and did a wonderful job. We are starting to plan for next year and I really hope it can work out for both of us as we would be very hesitant to try something new when this works great for us. Thank you so much for a great and smooth event.
Extremely Helpful and Very Attentive
Dear Mr. Taylor,
As the facilitator for the 2014 South Jersey 4-H Teen Conference, held on the weekend of February 28th at the Ocean Place Resort and Spa, I wanted to let you know what a wonderful job the resort staff did in assisting my group in making the conference a success. Everyone was extremely helpful and very attentive to all our needs.
It was a pleasure working with your staff!
A very successful event
I wanted to reach out and express the gratitude by the Ashley Lauren Foundation for your staff at Ocean Place. This past Saturday we had a very successful event with our highest number of attendees and part of our success was due to your staff. Many tasks go on “behind the scenes” that produce a well received client experience and I wished to highlight a few of the people and areas that made a difference.
First, Michael & Lisa handled our 100+ room block flawlessly continually monitoring and coordinating numerous request for specific room locations. For Sunday Brunch Ravi’s team was completely prepared to handle a large influx of guests around 9:30AM/10AM from our group whilst managing to keep us all in the same area and the buffet full of fresh items.
Madeline and her bar staff did a super job in handling the after event crowd which was more than expected.
In respect to the Ball itself. We had a more complex set up this year as our cocktail was entertainment and auction and the main program needed to seat 460 people. Banquet set-up is top notch Roger, Everton, Sammy always find a way to make it work...and graciously make table changes up to the moment to accommodate my needs. Chef did a wonderful job of creating a fun yet classy cocktail menu. Atila and his staff were wonderful, they so kindly wore top hats & red bow ties that tied into our evening theme perfectly. My guest complimented on the cordialness of the staff and attention to guests special meal requests. Atila also assisted me in removing an uninvited guest transparently. My honoree was impressed by the professionalism and grace it was executed. Stephanie was extremely helpful in all aspects of the event from contract to wrap up, her attention to detail is impeccable. Most importantly she assisted in diverting a major issue with the bands sound system, as it wasn't working and we had no way to proceed with the program. She immediately contacted Matt from PSAV and he sprung into action getting us a back-up system. Stephanie stayed the entire night to make sure everything else went smoothly. This is priceless to me as the evening chair and a professional planner. This why I come back to OP, we are repeat customers due to the service level we receive at your property. Your team cares about their clients and are dedicated to the success of events hosted on property regardless of size or revenue. I truly appreciate all that they do to make the foundation feel welcomed and confident that the event will be a success. You truly have an “A-Team” at the Ocean Place and we are happy to share our positive sentiments with other organizations who ask!
Once again thank you and your staff for a wonderful evening.
4th Annual Butterfly Ball & Trustee, Ashley Lauren Foundation
Please relay to everyone that we appreciate how well all aspects of today's meeting went. Your responsiveness is very much noticed and appreciated! We especially have noticed many improvements since we have begun working with you! Thank you!
Pat H. , Association President
Staff Retreat: You Cared About Our Needs
I want to thank you for a most beautiful, comfortable stay at the Ocean Place. The service was wonderful and the staff was super-supportive. You didn't just meet our needs; you CARED about our needs. It was a thrill to meet such kind, pleasant people like you and Kate who went that extra mile to ensure that we were well-accomodated and that we knew that you were there for us throughout our stay. This is more than a beautiful, spacious hotel; this is about beautiful people with spacious hearts and terrific business manners.
I also want to thank you for allowing us to use the adjacent meeting room for the men. It was so helpful and very much apreciated.
And can you please let the front desk know that we really enjoyed dealing with them? They were very special too.
This hotel stay surpassed all of our previous experiences in 11 other hotels. You can be proud!
Looking forward to visiting again next November,
Making Meeting Planning So Easy
Thank you for making my meeting planning so easy. There is a lot of planning and preparation that I need to do for these 'classes' and it's such a pleasure when things run smoothly. Thanks again.
Beth L, Project Manager
Really Wonderful Weekend!
I just wanted to say “thank you” to you and your team for a really wonderful weekend! We were impressed with how seamlessly everything ran for us from the rooming to the wonderful evening on the beach to general availability within and around the hotel for fun activities (and bars!).
It was a great weekend for everyone, and Ocean Place was lovely for our needs!
Thanks for your help-
The young man assigned to our event that evening, Kal, was a very calming, supportive and extremely professional Banquet Captain. He was like my right hand and I do not believe the evening would not have gone as well as it did without his help. 5 Stars for Kal.
Excellent service and responsiveness throughout our planning and execution of our event. Everything went perfectly! I couldn't have asked for anything more.
Outstanding catering services
All catering services were outstanding. Food was excellent and they adjusted to our schedule as needed. Great Job as well!!!!!!! Everything was great. Staff were polite and very attentive.. Great Job!! Prices were a little high, but the service was very good. I felt the prices were well represented by the service of the staff and the quality of the food. Thanks everyone. Our meeting was successful and you did an excellent job.
The food was outstanding
The food was outstanding. We also received outstanding services from Wanda who remembered us from last year and couldn't have been more helpful and accommodating! Food was delicious and provide a great variety for all staff to enjoy!
It is now more than two weeks since we had our event. Everyone is still talking about what a wonderful time we had and how fantastic the hotel was!
Staff did a great job!
Dominic did a great job. He listened and understood our group's needs and offered us a great package. People in my group were generally not use to paying the prices of an Ocean Place but they also were not use to the level of quality of an Ocean Place.
We will work with you again!
Kasia was excellent. Thank you for your professionalism and for making our needs a priority. We had a great offsite and we plan to work with you again in the future and recommend your hotel to our employees.
We enjoyed the property and location
Dwayne King was very professional to work with. His attentiveness to our needs and budget goals was key to finalizing this meeting. I was very impressed by his suggestions/recommendatons. He represented the quality of the Ocean Place very well. We enjoyed the property/location and Tiki Bar. The outside set up felt as if we were in the Bahamas instead of NJ. The entire team enjoyed it.
Staff was accommodating
Staff was very accommodating to our needs. great response time.
Jackline Catrola is a credit to your organization. She impressed me very much with her sharpness, courtesy and terrific sense of humor. Kara Sliper was also outstanding. The professionalism she exhibited was quite extraordinatory. She walked the "extra mile" for me and people like that are very hard to come by.
I would come back
I would come back and would recommend Ocean Place to others. I think that shows my satisfaction.
We are looking forward to another terrific Gala!
We love Ocean Place at Long Branch!
I stayed at Ocean Place for business and would recommend it for pleasure! It was great for couples as well as families. The location is amazing. The beach is beautiful. The proximity to local shopping couldn't be better. We lucked out and had amazing weather!
Highly Recommend For Every Bride-To-Be
I could not have asked for anything better! My wedding day was everything I expected and more! Working with Stephanie from the hotel was a pleasure. She was always available to talk and responded quickly to every e-mail (which was a lot)! The hotel and beach area is beautiful. I had the ceremony and reception on the beach and it was flawless. The day was stress free for me because I knew that everything was taken care of. I would HIGHLY RECOMMEND this hotel for every bride to be!
Everyone Loved The Food!
We got married outside on the beach, walked upstairs for our cocktail and our venue was inside the ballroom. It was awesome!! It was NOT the typical "average" wedding food...The food was GREAT!!! Everyone LOVED the food which is definitely hard to come across for a wedding with over 250 guests!!!! EVeryone was very helpful and it was exactly what we imagined. If you are looking for a beach wedding, don't search around!!! OCEAN PLACE is the place to go!!!! The only thing you need to speak to them about is pricing. It was a pricy wedding with the gratuity included and all, but definitely worth it.
I just wanted to let you know what a fabulous time we all had at our daughter’s wedding on July 20, 2012. You and your staff at Ocean Place Resort & Spa did a terrific job in making this event a great success.
Your extra effort in every phase of the planning, coordination and execution of the event is greatly appreciated. You were always there responding to all of our questions and needs. You made everything happen to please us. You pulled it off in spite of a few challenging obstacles. And you made it a fun experience for everyone. It’s clear to us that you always have enthusiasm in doing your job.
From the food tasting and menu selection, the planning details and final setup for the minister, cocktail hour and reception; you did a great job and we are extremely pleased. Thanks for making last minute changes to accommodate our minister’s late arrival.
The cocktail hour and dinner food and drinks were wonderful, and the wedding cake was delicious. Give our thanks to the chef and especially to banquet captain, Kalpesh.
Please pass along our sincere gratitude to all of the serving staff of Ocean Place. We were so impressed, as were our guests. They were all very attentive to everybody. Again, it was such a perfect evening.
By staying at Ocean Place for two nights of the wedding, it added to our overall pleasure and enjoyment. The buffet breakfast, the morning after the wedding, was great.
Sherry and Joe will always have special memories of Ocean Place, “their” wedding Place.
We’ll certainly recommend Ocean Place Resort & Spa to others.
Hope to see you again sometime.
The bride & groom, Sherry & Joe A.
Sales manager was outstanding she followed through with every question and concern-nothing was unimportant or trivial! There was a staff member available at every turn to make sure myself and all guests were being accommodated. The food was amazing! EVERY GUEST EXPRESSED EXTREME SATISFACTION WITH EVERY ASPECT OF THE FOOD THROUGH OUT THE EVENT.
Leah Monastra was VERY helpful throughout the entire process. Her knowledge of the vendors, facility and wedding "process" made the planning process that much easier. I would recommend the Ocean Place to anyone. All of our guests were very impressed with the facility, food and staff. Food was excellent. Presentation was excellent during the cocktail hour and reception. Guests said it was the best wedding they had ever been to.
Leah Monastra was the Catering Manager throughout the planning of my sons wedding. She was far and above many people I have worked with prior on celebrations I have had. The wedding was in the planning stages for 18 months and Leah handled everything in a professional and timely manner and inspired confidence in the Ocean Place's ability to create a beautiful wedding. Two weeks after the wedding, I can tell you that everything was absolutely wonderful (service, food, staff) and our guests were very well taken care of. The wedding was outstanding and so was Leah's abilities to put everything together.
Everything was way above my expectations. Everyone was terrific and our wedding weekend will be the mist incredible memory ever, thanks to your staff.
Farewell Wedding Brunch
The food was outrageously delicious everyone was more than pleased.
June 2013 - Reminded Me of Home!
" I've just spent a marvelous two days at the Ocean Place Resort & Spa. The spirit of the staff was so warm and welcoming it reminded me of home!" Tania Grossinger, author, "Growing Up at Grossinger's"
Excerpt from Chef Cindi's Blog - No Meat, No Problem!
We haven’t had a whole lot of time to vacation this summer, but last weekend we took a little getaway to Ocean Place Resort and Spa in Long Branch, NJ. It was just a 45 minute to 1 hour ferry ride from South Street in Lower Manhattan.
I didn’t expect much from the food, so I was pleasantly surprised that there were plenty of options for vegetarians and vegans.
....Saturday night we stayed at our hotel and ate outside at the Tiki Bar. It was such a gorgeous setting and there was a great cover band playing perfect beach music. I had the yummiest drink I’ve had in a long time there. It was a Bacardi Dragonberry Mojito. It was sweet and very tropical. The hubby had a rumrunner. Our drinks really helped set the mood along the beach.
Alexia and I munched on bread, broccoli and pasta. [[BTW a good tip for kids (or adults), I usually stay away from kid's menus because they are mostly filled with unhealthy junk. Instead I order Alexia veggie side dishes or create my own dish for her with things I see on the menu. In this case I didn't see broccoli on the menu, but I asked if they had it and sure enough they did. I love restaurants that are accomodating like this. I recently read a story about pain in the butt restaurants who don't like customers to alter dishes in anyway or make special requests. I don't want to eat in those restaurants. I like Chefs who are happy to accomodate customers. They are after all in a service industry. I digress, but I do that to make the point that when you eat out don't be afraid. Usually you will encounter accomodating servers and Chefs like I did at Tiki Bar.]]
All in all a great trip filled with lots of fun and food. Hope you have similar stories from your summer vacas!
Read the entire story here - http://nomeatnoproblem.com/2012/08/30/summer-weekend/
Denise in MD
When booking Ocean Place, I was also concerned about the negative reviews. I addressed my concerns with reservations and took a leap of faith that our money, would be well spent especially traveling over 4 hours from MD. We stayed this past Saturday night and the lobby was beautiful, spacious, open and immaculate. Parking was easy. We were upgraded to an ocean front room without asking. And trust me, the hotel was pretty booked. The staff was friendly, courteous, responsive, proactive, and considerate. The staff and resort exceeded our expectations. We didn't want to leave. And...the breakfast buffet was awesome! I can't wait for the renovations that are to begin in the fall. I better start saving my pennies for next year. We are hoping to return this September after the summer season. Denise in MD
One of the nicest hotels
Ocean Place is by far one the nicest hotels we have had the pleasure of staying with. We travel much so we have seen some to the finest in the world such as the Ritz. Keep up the good work and we look forward to many more stays!
Please keep up the good work. Thanks
The staff was outstanding
I think it is important to mention that our stay and event was the week of the blizzard. The staff was outstanding in their efforts to make sure our stay was comfortable, especially the chef who on the night of the blizzard stayed late to make dinner for our family since we were not aware of the earlier closing time for the kitchen. The manager was highly visible and very concerned and helpful in making our stay enjoyable.
Your venue is Superlative!
Your venue is superlative, & we enjoyed our views and your services. A special treat was our contact with your work-study people. They were pleasant and helpful in all respects & added a youthful and pleasant continental touch to our stay. It even gave us a chance to use the various languages we generally use only when traveling in Europe. We enjoyed chatting with your young people from Romania, Russia, Moldova, Czech Republic, Serbia, etc. Nice touch!
We will be back!
We will be back. Our first impression was what a nice resort on the Jersey Coast. Your staff was very accommodating from the front desk to the outside towel pick-up then onto the beach our greeting was very welcoming. We travel to islands once a year and this was just as nice if not better no airplane to get there. Our room was clean and what a surprise we had an ocean front room #427. Thanks! We will return soon. I talked about your Resort all day. The Palm trees on the beach, the chairs & umbrellas the great staff to set you up. Keep up the good work.
We love the hotel!
We loved the hotel!! The entire staff from check in to the wait staff, beach staff to housekeeping were extremely accommodating!
Beyond our expectations!
From the moment we arrived, Ocean Place was magical! The staff was wonderful - personable, professional, and couldn't do enough to insure our needs or wants were met. The hotel is spotless, beautifully decorated yet comfortable, not stuffy or austentatious, and a perfect location.... steps from the beach as well as shops. The rooms are beautiful and well equipped with multiple pillows, blankets, and towels. The complimentary soap and shampoo are wonderful.... definitely planning to purchase for home use if I can locate the vendor. Sleep was blissful... not a single sound could be heard from adjoining rooms, even when out on the balcony. The views are spectacular from any location on the property. The menus from breakfast to the lounge to dinner offered a wide variety of items and each item we enjoyed was prepared to perfection. I can't say enough wonderful things about Ocean Place.... truly fabulous in every respect. I know we will return many times in the years to come.
We recently stayed at Ocean Place Resort for a special family getaway for our parent's 50th Wedding Anniv. with 12 adults and 14 children. We were able to get a good rate. We coudn't have had a better time. We read mixed reviews and were apprehensive about going. I'm glad we didn't change our plans! When you first arrive the outside doesn't look spectacular, but it gets better & better after you walk through the lobby which is beautiful. The people at the front desk were friendly and accommodating. The rooms were perfect. Not overly large, but we were there for the beach-not to hang out in the room. They were decorated nice and very well kept. My room had great air conditioning, my sister-in-law's room didn't. Great views(coastal view rm) overlooking beautiful beach with palm trees(in NJ?) and Pier Village. We felt like we were in Florida. The hotel offers beach chairs and towels (boy did this save room packing our car) and the attendants at the beach were very helpful and service was great. We didn't eat dinner at the hotel but everyone loved the breakfast buffet. The staff at the breakfast restaurant were lovely and couldn't have been more polite (even to all our children). We spent the day going between the beach and the pool, which the kids loved and they have a great ice cream hut on the boardwalk. The pool has a grill that makes great hamburgers and the best french fries ever! At night the adults enjoyed the Tiki Bar with music and some nights they had a steel band. We felt like we could have been in the islands. We were a 5 minute wald to Pier Village which had great shops and restaurants. Everything was perfect from speaking to the reservation agent (who couldn't have been nicer) until the time we checked out. We will definitely come back.